Frequently asked questions
Straight answers about coverage, booking, pricing and how we work. Can't find what you need? Ask us directly on WhatsApp.
Which areas does RO Connect serve?
We serve Haridwar and nearby areas including Jwalapur, Kankhal, Bahadrabad, Ranipur, Roshnabad, Roorkee, Bhagwanpur, Rishikesh, Dehradun and Bijnor, for both domestic and commercial RO service.
Is RO Connect an authorized service center for Kent, Aquaguard or other brands?
RO Connect provides independent installation, repair, maintenance and support services for compatible water purifier systems from leading brands. We are not claiming authorized-center status for any brand unless explicitly stated.
How do I book a service?
The fastest way is WhatsApp — tap the WhatsApp button on any page, tell us your issue, brand and location, and we'll confirm the next available slot. You can also call us directly.
Do you provide same-day service?
Same-day service is available for most localities in and around Haridwar, subject to technician availability. For nearby towns like Roorkee, Rishikesh and Dehradun, we typically confirm a visit window in advance.
Do you service both domestic and commercial RO systems?
Yes — we handle domestic RO systems for homes as well as commercial and industrial systems for hotels, schools, hospitals, offices and factories.
What does an RO AMC typically cost?
AMC pricing depends on your system's capacity, whether it's domestic or commercial, and whether the plan is servicing-only or includes filters and parts. Message us on WhatsApp with your requirement for an accurate quote.
How do I know if my RO needs a repair or just a filter change?
Slow flow is usually a filter issue; a change in taste, rising output TDS or unusual noise often points to the membrane or pump. Our technicians diagnose the exact cause on-site before recommending a fix.
Do you use genuine spare parts?
Yes, every part we fit is matched to your unit's brand and model specification, and our repair work is backed by a service warranty.