Frequently asked questions
Straight answers about coverage, booking, pricing and how we work. Can't find what you need? Ask us directly on WhatsApp.
Which areas does RO Connect serve?
We are a Haridwar-based, registered enterprise serving Haridwar, Roorkee, Dehradun and Bijnor as our primary cities, plus nearby areas including Jwalapur, Kankhal, Bahadrabad, Ranipur, Roshnabad, Bhagwanpur and Rishikesh, for both domestic and commercial RO service.
Is RO Connect an authorized service center for Kent, Aquaguard or other brands?
RO Connect provides independent installation, repair, maintenance and support services for compatible water purifier systems from leading brands. We are not claiming authorized-center status for any brand unless explicitly stated.
How do I book a service?
The fastest way is WhatsApp — tap the WhatsApp button on any page, tell us your issue, brand and location, and we'll confirm the next available slot. You can also call us directly.
Do you provide same-day service?
Same-day service is available for most localities in and around Haridwar, subject to technician availability. For Roorkee, Dehradun, Bijnor and other nearby towns, we typically confirm a visit window in advance.
Do you service both domestic and commercial RO systems?
Yes — we handle domestic RO systems for homes as well as commercial and industrial systems for hotels, schools, hospitals, offices and factories.
What does an RO AMC typically cost?
Our domestic AMC plans start from ₹999/year for basic scheduled servicing, up to ₹2,999/year for comprehensive cover including filters and a membrane check. Commercial AMC plans start from ₹4,999/year and are scoped to your system's capacity. Message us on WhatsApp for an exact quote.
How do I know if my RO needs a repair or just a filter change?
Slow flow is usually a filter issue; a change in taste, rising output TDS or unusual noise often points to the membrane or pump. Our technicians diagnose the exact cause on-site before recommending a fix.
Do you use genuine spare parts?
Yes, every part we fit is matched to your unit's brand and model specification, and our repair work is backed by a service warranty.
How much does RO service cost in Haridwar?
Domestic RO repair and service visits start from ₹299, which includes the visit and diagnosis. The final cost depends on what's actually wrong and any parts needed — we always confirm this with you before starting work. Installation, AMC and commercial pricing vary by system size and are quoted on request.